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What do you like best about Tropic?

It's a good platform as a SaaS CLM or whatever other types of contracts you might want to enter as well. A really cool feature of Tropic that I've found quite useful is the Supplier Intelligence feature, which in the most simplest terms, provides benchmark pricing and other interesting market data and negotiating levers which, depending on the application you are looking for, can be really powerful in assisting with your negotiations for acquisition or renewal terms. It's very easy to use and when you have an issue or notice something that is off or needs to be fixed, the support team is very fast to respond and address or fix whatever issue you have noticed.Review collected by and hosted on G2.com.

What do you dislike about Tropic?

The level of data in the Supplier Intelligence tool is a work in progress. Obviously, data is basd on the number of current clients using any given tool, so until Tropic both builds its customer base and/or finds a way to get market data from third parties that aren't clients, this feature will always have its limitations. When we started with Tropic it supported integration with our SSO client, Azure AD, to be able to pull usage data on various platforms, but it stopped supporting that integration, so we lost that functionality.Review collected by and hosted on G2.com.

What problems is Tropic solving and how is that benefiting you?

We use Tropic primarily to manage SaaS renewals, pretty much exclusively. Other than the Market Intelligence feature, we mostly got it because we liked that you have the ability to create workflows for different processes that you might use the platform for, so it gave us a much more formal, automated, and documented way to do all of our renewals. It's also proven to be a better contract management tool than what we were using previously.

What do you like best about Tropic?I

think Tropic is a great tool to organize, manage and (most importantly) get the best rates on your tech spend. I have used it for over a year and it was able to take us from little management of spend to complete organization. Their negotiation team is quite good and was able to get us basically all the savings they promised.Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I didn't love Tropic moving away from its all in one solution and pushing to add other spend (contractors, legal, etc.) onto the platform. It feels like they are moving away from their initial value-add: outsourcing negotiationsReview collected by and hosted on G2.com.

What problems is Tropic solving and how is that benefiting you?

Tropic is solving the problem of what am I spending on tech vendors and how can I reduce that cost. They accomplished both those goals for me and I am happy with them

What do you like best about Tropic?

They've been a great partner to scale with over the last three years (from Series B to Series D now). Before, I was a one-man show on handling any/all contracts and contract negotiations, but they've been able to take most of the burden off my plate. The ROI is an easy one to point to given the time, effort and of course hard dollars that have been saved to date.Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I think that the dashboard they provide is quite combersome and very involved. That said, it's entirely self serve at this point, and I can always get the information I need/want from it.Review collected by and hosted on G2.com.

What problems is Tropic solving and how is that benefiting you?

Keeping all spend data in one repository, helping to streamline the procurment process, and taking the bulk of the responsibility off my plate.

What do you like best about Tropic?

On October 1st, my company started using Tropic. By November 15, with the help of the Tropic support team, we had designed an entirely customized and somewhat complicated workflow in time for 2025 Contract renewals. We had never used POs before and Tropic was the perfect fit.

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up. I feel confident that competent people are handling what I need in a professional but personable way.

They build trust.

What do you dislike about Tropic?

We use the platform slightly differently I think that some of their other customers, and a credit to the versatility of their platform to be able to accommodate a critical change we needed - at the same time, other areas are (currently) more cumbersome for us because of that - though I suspect may not require major changes, it's just waiting for that update one day. My examples would be reports, which I believe they are in the process of updating, and better filters.

We use ALOT of tasks and having better filters would honestly really help me manage a large volume of requests at once, which is what's happening now. Being able to filter by Approver (not just Department or Requestor) - things like that.

Our other issue is we are driven by Netsuite class (not Department) - and Tropic is completely organized around Department. I think if they continue to expand, they will be even more versatile.

What problems is Tropic solving and how is that benefiting you?

Contract management and purchase orders, renewals

What do you like best about Tropic?

On October 1st, my company started using Tropic. By November 15, with the help of the Tropic support team, we had designed an entirely customized and somewhat complicated workflow in time for 2025 Contract renewals. We had never used POs before and Tropic was the perfect fit.

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up. I feel confident that competent people are handling what I need in a professional but personable way.

They build trust.

What do you dislike about Tropic?

We use the platform slightly differently I think that some of their other customers, and a credit to the versatility of their platform to be able to accommodate a critical change we needed - at the same time, other areas are (currently) more cumbersome for us because of that - though I suspect may not require major changes, it's just waiting for that update one day. My examples would be reports, which I believe they are in the process of updating, and better filters.

We use ALOT of tasks and having better filters would honestly really help me manage a large volume of requests at once, which is what's happening now. Being able to filter by Approver (not just Department or Requestor) - things like that.

Our other issue is we are driven by Netsuite class (not Department) - and Tropic is completely organized around Department. I think if they continue to expand, they will be even more versatile.

What problems is Tropic solving and how is that benefiting you?

Contract management and purchase orders, renewals

What do you like best about Tropic?

On October 1st, my company started using Tropic. By November 15, with the help of the Tropic support team, we had designed an entirely customized and somewhat complicated workflow in time for 2025 Contract renewals. We had never used POs before and Tropic was the perfect fit.

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up. I feel confident that competent people are handling what I need in a professional but personable way.

They build trust.

What do you dislike about Tropic?

We use the platform slightly differently I think that some of their other customers, and a credit to the versatility of their platform to be able to accommodate a critical change we needed - at the same time, other areas are (currently) more cumbersome for us because of that - though I suspect may not require major changes, it's just waiting for that update one day. My examples would be reports, which I believe they are in the process of updating, and better filters.

We use ALOT of tasks and having better filters would honestly really help me manage a large volume of requests at once, which is what's happening now. Being able to filter by Approver (not just Department or Requestor) - things like that.

Our other issue is we are driven by Netsuite class (not Department) - and Tropic is completely organized around Department. I think if they continue to expand, they will be even more versatile.

What problems is Tropic solving and how is that benefiting you?

Contract management and purchase orders, renewals