Renewal season hits, and you're scrambling to figure out if that expensive software tool is worth keeping. Quick Slack message: "Hey team, do we still use this?" Maybe a Google Form if you're organized. Sound familiar?
You're not alone. Procurement teams everywhere make million-dollar renewal decisions based on incomplete feedback and educated guesses.
That's why we built Pulse Surveys: to turn chaotic renewal conversations into strategic, data-backed decisions.
The Problem
Most procurement teams rely on:
- Manual Google Forms sent over email
- Random Slack messages and hallway conversations
- Generic surveys that miss procurement-specific questions
- Contract owners' best guesses about stakeholder needs
The result? Organizations renew tools nobody uses while missing consolidation opportunities and better negotiation terms.
Procurement teams everywhere make million-dollar renewal decisions based on incomplete feedback and educated guesses.
The Solution
Pulse Surveys automate feedback collection with procurement-specific questionnaires that deploy 30 days (or earlier) before renewals. But it’s more than just a simple survey: our AI analyzes responses and delivers specific renewal recommendations—like having a data analyst and negotiation coach in one.
Key features:
- Smart automation: Set up once, deploy automatically before every renewal
- Procurement-focused: Questions that matter for renewal decisions—criticality, usage, business impact
- AI-powered insights: Clear recommendations on renew/renegotiate/replace with negotiation talking points
- Network Intelligence: Compare against industry benchmarks to strengthen your position
The Bottom Line
Transform renewal decisions from guesswork into confident, data-backed strategies. Procurement teams focus on high-impact negotiations instead of chasing feedback. Finance gets visibility into what's actually business-critical.
Ready to ditch the Google Forms? Pulse Surveys are rolling out now to all Tropic customers.
New to Tropic? Book a demo with our team.
Related blogs
Discover why hundreds of companies choose Tropic to gain visibility and control of their spend.